We integrate intelligence into regulated work.
We do it through four service lines: we find the bottleneck, build the system, train the people who’ll use it and look after it once it’s live.
We build through the Intelligence Delivery Life Cycle.
It has four phases: Scoping and Specification, Controlled Trial, Operational Pilot and Rollout.
Each phase answers one question, shows you working software and the evidence so far, and ends with your decision to go on, change course or stop. You commit a step at a time, on what the last step showed.
Four service lines that work as one.
Each answers a question you’ll ask along the way, and any of them can be where you start. Together they take one system from the first question to years of live use.
-
What is holding us back?
Focus & Align
Before anything is built, we map how one area makes its decisions and find the bottleneck holding it back. Our engineers build as we go, so the strategy comes with working software behind it.
How Focus & Align works -
How do we make it work here?
Build & Integrate
We build on your data with your users, run it beside the existing work first, then take it into production a step at a time.
How Build & Integrate works -
How do our people work with it?
Embed
We train and coach your people from the first demonstrator, help their roles and habits change with it, and stay until the new way of working sticks without us.
How Embed works -
How do we keep it right?
Operate
We watch what we built in live use, test every change before it goes in, and look at where people overrode it to find what to fix next.
How Operate works
Each service line hands its work to the next.
And the last hands back to the first. Once a system is live, we watch how people use it, and each override shows us where the work still waits.
-
Focus & Align
We name the bottleneck, its owner, its measure and where that measure stands today.
-
Build & Integrate
We build to move that measure, and release a system that works on your data.
-
Embed
Your people learn to use it, and when to override it.
-
Operate
We review those overrides with you, and the pattern in them is the next challenge for Focus & Align.
Why not a consultancy, an integrator or your software vendor?
-
Compared with a consultancy
We build.
Our forward-deployed engineers build inside your operation from the first week, so the roadmaps we leave rest on software that already works. See it at Meissner.
-
Compared with a systems integrator
We integrate judgement, and we stay.
As well as connecting systems, we capture how your experienced people decide, and we look after what we build once it’s live.
-
Compared with a software vendor
We build it around you.
Each system is designed around your work and the systems you already run, and replaces none of them. We choose the model on the evidence, not to sell you a product.
-
Compared with doing it yourselves
We’ve done this before.
We wrote two sector AI playbooks with the companies in them, and the systems we’ve built are in daily use.